ProceduresGovernment

Receptionists, Workers who Provide Information and Telephonists

Subgroup (321) - 2024-Q3

  • 481k, Workforce
  • $5.68k MX, Average monthly salary
  • 35.4, Average age
  • 41.5, Weekly hours worked
  • 5.25, Weekly days worked
  • 3.64%, Workforce with second job
  • 24.3%, Informal Workforce
  • 13.1, Average years of Schooling

About Receptionists, Workers who Provide Information and Telephonists

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The workforce of Receptionists, Workers who Provide Information and Telephonists during third quarter of 2024 was 481k people, whose salary averaged $5.68k MX working around 41.5 hours per week.

The average age of Receptionists, Workers who Provide Information and Telephonists was 35.4 years. The workforce was distributed in 30.6% men with an average salary of $5.56k MX and, 69.4% women with average salary of $5.73k MX.

The best average salaries received by Receptionists, Workers who Provide Information and Telephonists were in Yucatán ($9.36k MX), Tamaulipas ($9.1k MX), and Coahuila de Zaragoza ($8.67k MX) while the workforce was larger in Ciudad de México (82.8k), Estado de México (68.2k), and Jalisco (34.1k).

In terms of industries, the best average salaries were in Rental and Leasing of Automobiles, Trucks and other Road Transportation Vehicles ($11.7k MX), Repair and Maintenance of Automobiles and Trucks ($10.8k MX), and Community Food, Housing and Emergency Services ($10k MX), while the workforce was concentrated on Business Administration Services (130k), Medical Doctors Offices (95.3k), and Legal Services (48.5k).

79.3% of the total informal workers correspond to women with an average salary of $3.66k MX and 20.7% to men with an average salary of $3.43k MX.

At the level of states, Veracruz de Ignacio de la Llave had the highest percentage of informal workers with 57.6% corresponding to 8.49k from 14.7k workers, while the state with the lowest percentage of informal workers was Ciudad de México with a 11.6% corresponding to 9.64k from 82.8k workers.

Workforce and Salaries Evolution

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  • 481k, Workforce 2024-Q3
  • $5.68k MX, Average monthly salary 2024-Q3

At third quarter of 2024, the people who worked as Receptionists, Workers who Provide Information and Telephonists were 481k being a 4.89% lower than the second quarter of 2024. (506k).

In the same period, an average salary of $5.68k MX was observed, registering an increase of 3.06%, compared to the second quarter of 2024 ($5.51k MX).

Workforce by State

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The states with the highest number of Receptionists, Workers who Provide Information and Telephonists during the third quarter of 2024 were Ciudad de México (82.8k), Estado de México (68.2k), and Jalisco (34.1k)

Comparing the first quarter of 2021 and the third quarter of 2024, the main positive variations occurred in San Luis Potosí and Quintana Roo with an increase of 6.57k (168%) and 6.3k (47.3%), respectively. On the other hand, the negative variations were accentuated in Estado de México and Nuevo León with a decrease of 36.4k (34.8%) and 3.3k (9.18%), respectively.

Salaries by State

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The states with the best average salaries for Receptionists, Workers who Provide Information and Telephonists during third quarter of 2024 were Yucatán ($9.36k MX), Tamaulipas ($9.1k MX), and Coahuila de Zaragoza ($8.67k MX)

Comparing the first quarter of 2021 and the third quarter of 2024, the positive salary growth was higher in Yucatán and Michoacán de Ocampo with an increase of $3.99k MX (74.4%) and $1.68k MX (28.9%), respectively. Por otro lado, las variaciones salariales negativas se acentuaron en Durango and Colima with a decrease of $2.49k MX (31.6%) and $2.01k MX (31%), respectively.

Average Salary and Workforce by Sex and Age

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Average Age 2024-Q3

  • 35.8, Women
  • 34.5, Men

At third quarter of 2024, the male workforce in Receptionists, Workers who Provide Information and Telephonists represented the 30.6% of the employed population and women 69.4%. The male and female workforce was higher in the age group 25 to 34 years (70.9k men and 101k women).

The highest average salary was $6.93k MX received by men from 45 to 54 years, while the lowest average salary was $4.31k MX received by men from 25 to 34 years.

* The data regarding salaries have low statistical precision so it should not be used as conclusions.

Average Salary and Workforce by Gender and Schooling Years

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Average Schooling in Years (2024-Q3)

  • 13, Women
  • 13.4, Men

During the third quarter of 2024, male and female workforce in Receptionists, Workers who Provide Information and Telephonists was concentrated in the educational segment with 10 to 12 years of schooling (64.1k men and 138k women).

The highest average salary was $8.6k MX received by men with 7 to 9 years of schooling, while the lowest average salary was $4.6k MX received by men with 10 to 12 years of schooling.

* The data regarding salaries have low statistical precision so it should not be used as conclusions.

Workforce and Salaries Distribution by Industries

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The visualization shows the distribution of Receptionists, Workers who Provide Information and Telephonists in different industries and economic sectors.

At third quarter of 2024, the workforce was higher in Business Administration Services (21.7%), Medical Doctors Offices (15.9%), and Legal Services (8.07%).

In the same period, the best average salaries were received in Rental and Leasing of Automobiles, Trucks and other Road Transportation Vehicles ($11.7k MX), Repair and Maintenance of Automobiles and Trucks ($10.8k MX), and Community Food, Housing and Emergency Services ($10k MX).

Labor Informality

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Labor Informality

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Labor Informality 2024-Q3

  • 24.3%, Receptionists, Workers who Provide Information and Telephonists
  • 54.6%, Average Informality in Mexico

During the third quarter of 2024, the labor informality of Receptionists, Workers who Provide Information and Telephonists reached a 24.3%, which implied a decrease from 0.41 percentage points compared to the second quarter of 2024  (24.7%).

The labor informality of this occupation was lower than informality at the country level in 30.3 percentage points during the third quarter of 2024.

Labor Informality by State

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Greater Labor Informality: 57.6%, Veracruz de Ignacio de la Llave

Less Labor Informality: 11.6 %, Ciudad de México

At third quarter of 2024, the states with the highest rate of labor informality in Receptionists, Workers who Provide Information and Telephonists were Veracruz de Ignacio de la Llave (57.6%), Chiapas (55.5%), and Oaxaca (50.9%).

The states with the lowest informality rate were Quintana Roo (15.3%), Baja California Sur (12.9%), and Ciudad de México (11.6%).

Labor Informality by Age and Education

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Workforce

The workforce of Receptionists, Workers who Provide Information and Telephonists during the third quarter of 2024 was higher in the age group with 25 to 34 years concentrating 172k workers of which 79.6% corresponds to formal employment (137k) and 20.4% to informal employment (35.1k).

Regarding the schooling years, the workforce was higher in the range with 10 to 12 years of schooling concentrating 202k workers of which 76.9%  corresponds to formal employment (155k) and 23.1% corresponds to informal employment (46.8k).