Occupation (3212) - 2024-Q3
The workforce of Workers who Provide Information by Phone (Call Center) and Annunciators during third quarter of 2024 was 90.4k people, whose salary averaged $5.53k MX working around 42.3 hours per week.
The average age of Workers who Provide Information by Phone (Call Center) and Annunciators was 31.3 years. The workforce was distributed in 56.3% men with an average salary of $5.18k MX and, 43.7% women with average salary of $5.98k MX.
The best average salaries received by Workers who Provide Information by Phone (Call Center) and Annunciators were in Colima ($15.1k MX), Yucatán ($13k MX), and Nayarit ($9.55k MX) while the workforce was larger in Ciudad de México (25.2k), Estado de México (16.1k), and Baja California (7.11k).
In terms of industries, the best average salaries were in Rental and Leasing of Automobiles, Trucks and other Road Transportation Vehicles ($30k MX), Retail Trade of Household Furniture and other Household Goods ($17.8k MX), and Amusement Parks and Arcades ($14k MX), while the workforce was concentrated on Business Administration Services (101k), Legal Services (12.1k), and Financial Institutions for Economic Developmen (5.71k).
33.3% of the total informal workers correspond to women with an average salary of $3.28k MX and 66.7% to men with an average salary of $2.7k MX.
At the level of states, Tabasco had the highest percentage of informal workers with 100% corresponding to 300 from 300 workers, while the state with the lowest percentage of informal workers was Ciudad de México with a 6.28% corresponding to 1.59k from 25.2k workers.
At third quarter of 2024, the people who worked as Workers who Provide Information by Phone (Call Center) and Annunciators were 90.4k being a 9.6% lower than the second quarter of 2024. (100k).
In the same period, an average salary of $5.53k MX was observed, registering an increase of 25.5%, compared to the second quarter of 2024 ($4.4k MX).
The states with the highest number of Workers who Provide Information by Phone (Call Center) and Annunciators during the third quarter of 2024 were Ciudad de México (25.2k), Estado de México (16.1k), and Baja California (7.11k)
Comparing the first quarter of 2021 and the third quarter of 2024, the main positive variations occurred in Sinaloa and Ciudad de México with an increase of 2.64k (217%) and 2.19k (9.48%), respectively. On the other hand, the negative variations were accentuated in Estado de México and Nuevo León with a decrease of 14.9k (48.1%) and 2.85k (31.8%), respectively.
The states with the best average salaries for Workers who Provide Information by Phone (Call Center) and Annunciators during third quarter of 2024 were Colima ($15.1k MX), Yucatán ($13k MX), and Nayarit ($9.55k MX)
Comparing the first quarter of 2021 and the third quarter of 2024, the positive salary growth was higher in Colima and Yucatán with an increase of $7.82k MX (108%) and $6.18k MX (90.1%), respectively. Por otro lado, las variaciones salariales negativas se acentuaron en Chiapas and Veracruz de Ignacio de la Llave with a decrease of $8.31k MX (62.5%) and $6.03k MX (100%), respectively.
Average Age 2024-Q3
At third quarter of 2024, the male workforce in Workers who Provide Information by Phone (Call Center) and Annunciators represented the 56.3% of the employed population and women 43.7%. The male and female workforce was higher in the age group 25 to 34 years (33.5k men and 16.5k women).
The highest average salary was $4.96k MX received by women from 25 to 34 years, while the lowest average salary was $4.22k MX received by men from 25 to 34 years.
* The data regarding salaries have low statistical precision so it should not be used as conclusions.
Average Schooling in Years (2024-Q3)
During the third quarter of 2024, male and female workforce in Workers who Provide Information by Phone (Call Center) and Annunciators was concentrated in the educational segment with 10 to 12 years of schooling (28.6k men and 17.7k women).
The highest average salary was $7.5k MX received by women with 16 to 18 years of schooling, while the lowest average salary was $3.59k MX received by men with 10 to 12 years of schooling.
* The data regarding salaries have low statistical precision so it should not be used as conclusions.
The visualization shows the distribution of Workers who Provide Information by Phone (Call Center) and Annunciators in different industries and economic sectors.
At third quarter of 2024, the workforce was higher in Business Administration Services (70.1%), Legal Services (8.38%), and Financial Institutions for Economic Developmen (3.97%).
In the same period, the best average salaries were received in Rental and Leasing of Automobiles, Trucks and other Road Transportation Vehicles ($30k MX), Retail Trade of Household Furniture and other Household Goods ($17.8k MX), and Amusement Parks and Arcades ($14k MX).
Labor Informality 2024-Q3
During the third quarter of 2024, the labor informality of Workers who Provide Information by Phone (Call Center) and Annunciators reached a 12.6%, which implied a decrease from 8.13 percentage points compared to the second quarter of 2024 (20.7%).
The labor informality of this occupation was lower than informality at the country level in 42.1 percentage points during the third quarter of 2024.
Greater Labor Informality: 100%, Tabasco
Less Labor Informality: 6.28 %, Ciudad de México
At third quarter of 2024, the states with the highest rate of labor informality in Workers who Provide Information by Phone (Call Center) and Annunciators were Tabasco (100%), Colima (100%), and Chiapas (77.1%).
The states with the lowest informality rate were Baja California (9.42%), Guanajuato (8%), and Ciudad de México (6.28%).
The workforce of Workers who Provide Information by Phone (Call Center) and Annunciators during the third quarter of 2024 was higher in the age group with 25 to 34 years concentrating 50k workers of which 91.6% corresponds to formal employment (45.8k) and 8.39% to informal employment (4.19k).
Regarding the schooling years, the workforce was higher in the range with 10 to 12 years of schooling concentrating 46.2k workers of which 85.9% corresponds to formal employment (39.7k) and 14.1% corresponds to informal employment (6.52k).