Occupation (3212) - 2024-Q2
The workforce of Workers who Provide Information by Phone (Call Center) and Annunciators during second quarter of 2024 was 100k people, whose salary averaged $4.4k MX working around 42.7 hours per week.
The average age of Workers who Provide Information by Phone (Call Center) and Annunciators was 32.5 years. The workforce was distributed in 53% men with an average salary of $3.85k MX and, 47% women with average salary of $5.03k MX.
In terms of industries, the best average salaries were in Regulation and Promotion of Economic Developmen ($18k MX), Regulation and Promotion of Economic Development ($18k MX), and Amusement Parks and Arcades ($13k MX), while the workforce was concentrated on Business Administration Services (84.4k), Retail Trade of Household Furniture and other Household Goods (27k), and Multiple Banking (11k).
32% of the total informal workers correspond to women with an average salary of $5.16k MX and 68% to men with an average salary of $1.76k MX.
At the level of states, Zacatecas had the highest percentage of informal workers with 100% corresponding to 29 from 29 workers, while the state with the lowest percentage of informal workers was Baja California with a 3.79% corresponding to 257 from 6.77k workers.
At second quarter of 2024, the people who worked as Workers who Provide Information by Phone (Call Center) and Annunciators were 100k being a 50.1% higher than the first quarter of 2024. (66.7k).
In the same period, an average salary of $4.4k MX was observed, registering a drop of 25.8%, compared to the first quarter of 2024 ($5.93k MX).
Average Age 2024-Q2
At second quarter of 2024, the male workforce in Workers who Provide Information by Phone (Call Center) and Annunciators represented the 53% of the employed population and women 47%. The male workforce was higher in the age group of 25 to 34 years (29k), while the female workforce was higher in the age group of undefined (N/A).
The highest average salary was $5.25k MX received by women from 25 to 34 years, while the lowest average salary was $2.58k MX received by men from 25 to 34 years.
* The data regarding salaries have low statistical precision so it should not be used as conclusions.
Average Schooling in Years (2024-Q2)
During the second quarter of 2024, male and female workforce in Workers who Provide Information by Phone (Call Center) and Annunciators was concentrated in the educational segment with 16 to 18 years of schooling (21.3k men and 23.8k women).
The highest average salary was $4.22k MX received by women with 16 to 18 years of schooling, while the lowest average salary was $2.67k MX received by men with 16 to 18 years of schooling.
* The data regarding salaries have low statistical precision so it should not be used as conclusions.
The visualization shows the distribution of Workers who Provide Information by Phone (Call Center) and Annunciators in different industries and economic sectors.
At second quarter of 2024, the workforce was higher in Business Administration Services (57.6%), Retail Trade of Household Furniture and other Household Goods (18.4%), and Multiple Banking (7.52%).
In the same period, the best average salaries were received in Regulation and Promotion of Economic Developmen ($18k MX), Regulation and Promotion of Economic Development ($18k MX), and Amusement Parks and Arcades ($13k MX).
Labor Informality 2024-Q2
During the second quarter of 2024, the labor informality of Workers who Provide Information by Phone (Call Center) and Annunciators reached a 20.7%, which implied an increase from 5.9 percentage points compared to the first quarter of 2024 (14.8%).
The labor informality of this occupation was lower than informality at the country level in 33.6 percentage points during the second quarter of 2024.
Greater Labor Informality: 100%, Zacatecas
Less Labor Informality: 3.79 %, Baja California
At second quarter of 2024, the states with the highest rate of labor informality in Workers who Provide Information by Phone (Call Center) and Annunciators were Zacatecas (100%), Tabasco (100%), and Oaxaca (89.2%).
The states with the lowest informality rate were Nuevo León (8.09%), Tlaxcala (5.35%), and Baja California (3.79%).
The workforce of Workers who Provide Information by Phone (Call Center) and Annunciators during the second quarter of 2024 was higher in the age group with 25 to 34 years concentrating 53.3k workers of which 70.9% corresponds to formal employment (37.8k) and 29.1% to informal employment (15.5k).
Regarding the schooling years, the workforce was higher in the range with 16 to 18 years of schooling concentrating 45.1k workers of which 73% corresponds to formal employment (32.9k) and 27% corresponds to informal employment (12.2k).