In order to understand Public Safety in Mexico, this section analyzes two main concepts corresponding to theoretical approaches from which the level of Public Safety is understood: a) Perception and b) Complaint.
The perception of security seeks to measure the perception of public security that the population and households have about the place where they reside and its relationship with crime. On the other hand, the perception of trust in authorities or institutional performance seeks to know how the population perceives authorities and the actions they carry out, regardless of whether or not they have been victims of crime.
The term of complaint is used in the act by which a subject, victim or witness of a crime, reports or establishes the facts in front of the pertinent authorities, reporting an irregularity, criminal act or crime in order to be investigated.